REMOTE SUPPORT
“Remote Support” means that we share your screen, keyboard and mouse via the internet, but only when you invite us in, and until you (or we) close the session. During our conversation, by using remote support software we can:
- Download and install AllsystemsMax on a single computer or network.
- Provide setup and training help, including tips for optimum use.
- Quickly answer any questions about AllsystemsMax, by showing you how it actually works on your Windows device.
What you need to do to get Remote Support
On your Windows device:
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Open your CHROME browser and go to 👉 https://remotedesktop.google.com/support
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Under Get Support click Generate Code
The first time only:
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It may ask you to download and run a small Chrome Remote Desktop helper file. Open it
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A 12-digit code appears. Give tech support the code